ABOUT US

About Wheelchair Accessible Transit

With over 20 years of experience, we are dedicated to providing transportation solutions that prioritize safety and reliability. We initially focused on wheelchair-accessible transportation, but as the demand for our services grew, so did our offerings. Today, we proudly provide a wide range of transportation options, including school buses, charters, and services for special events like weddings, ensuring we meet the diverse needs of our community. Our expert team combines extensive industry knowledge with a commitment to accessible transportation and the latest advancements in the field. Whether you’re transporting patients to medical appointments, students to school, or guests to a wedding, our state-of-the-art fleet is equipped to provide a smooth and comfortable ride for everyone.

At W.A.T, we understand the importance of adapting to the needs of our clients. As we continue to grow and expand our services, you can trust us to deliver dependable, cost-effective transportation solutions tailored to your specific requirements, every time.

We Offer

Flexible Service

Our flexible door-to-door accessible transportation… service is designed to cater to everyone’s unique needs, schedule, and budget. This includes same-day, on-demand transportation for people with disabilities and special needs.

Caring Drivers

Our drivers are extensively trained to assist individuals in wheelchairs, with walkers or dialysis machines, and with a wide variety of disabilities including hearing impaired, visually impaired and other mobility challenges. We specialize in helping children and adults with special needs by offering caring, respectful drivers to transport our special passengers with dignity and safety.

Large Fleet

Our corporate services include: School Bus Service contracts, Charters, Turnkey school bus routes, vehicle and driver management. We provide accessible transportation for the general public, organizations, corporations and municipalities, offering accessible transportation solutions throughout Southern Ontario.

Over 20 Years’ Experience

Wheelchair Accessible Transit is the largest privately owned accessible transportation company in Ontario. We provide accessible transportation for the general public, organizations, corporations and municipalities for:

We offer accessible transportation solutions throughout the City of Toronto, Halton Region, Peel Region, York Region, Durham Region and destinations across Southern Ontario.

Company Values

At Wheelchair Accessible Transit quality of service is our top priority.

Quality
Excellence

To provide excellence in quality, service, and to be sensitive to the needs of our customers.

Passenger
Respect

To always treat our passengers with courtesy, dignity, and respect.

Customers
First

To always put our customers first.

Client
Partnership

To work in partnership with our clients to continually find innovative and creative ways to improve the traveling experience of passengers.

Client
Privacy

To provide excellence in quality, service, and to be sensitive to the needs of our customers.

Continuous
Improvement

We constantly enhance our services through innovation, training, and feedback to deliver the best experience.

Our Promise

Our promise is to make every trip reliable, comfortable, and safe! We will be there for you when you nees us and we will take you straight to your desired destination. We will take you back if requested and make sure you get the BEST service we can offer! We take pride in what we do and we would be happy to hear from you on how your trip went!

Wheelchair Accessible Transit History

Wheelchair Accessible Transit provides a specialized service to individuals with special needs throughout Ontario. Wheelchair Accessible Transit offers a 24-hour pre-booked service as well as same day service, based on availability, to customers. Their elevated level of services and commitment to their customers has allowed the organization to be able to provide same-day service to customers within 30 minutes anywhere in Toronto.

The vehicles that provide these services are converted mini-vans and extended size passenger vans which can accommodate from one to six wheelchairs as well as friends, aides, escorts, and family members. The conversion made to these vehicles allows passengers to be escorted into the van using a built-in ramp or a power lifter, depending on the vehicle. Once the wheelchair is in the vehicle, it is positioned appropriately and strapped down using a Q-Straint system or Sure-Lok tie down system that hooks the wheelchair from four sides and creates a secure seat for the customer. A shoulder and lap are then used, as in any standard vehicle seating arrangement.

Wheelchair Accessible Transit has worked closely with conversion manufacturers and Wheel Trans to develop the most optimal wheelchair accessible vehicle for the accessible transportation industry.

By continuously working with engineers to develop better modified vehicles and embracing best practices in the industry, Wheelchair Accessible Transit will continue to offer the best service as well as the best types of the latest modern vehicles.A strong relationship has developed between Wheelchair Accessible Transit and its patrons which is a major contributing factor for its robust growth. By understanding the needs of customers and being able to accommodate their needs, Wheelchair Accessible Transit allows individuals to become more independent in their day to day lives.

Vehicles are built with safety, quality, and reliability. The vehicles exceed the standards set out by the Provincial Safety and Standards regulations, the Ontario Highway Traffic Act Regulations and Federal Canadian motor vehicle standards for safety. All the vehicles are converted Dodge Sprinters (assorted sizes), Dodge Caravans, Chevrolet Ventures, Chevy Uplanders and Dodge RAMS. These vehicles are governed by the Ministry of Transportation’s rules and regulations, and must have Bus/P.D.P (Physical Disabled Person) certified vehicle inspection in accordance with the Highway Traffic Act.

Wheelchair Accessible Transit drivers are professional and the best in the industry. Every driver brings with them many years of hands-on experience, training, and dedication in providing high quality accessible transportation. All drivers are municipally licensed and are required to complete refresher courses bi-annually. In addition, Wheelchair Accessible Transit requires in-house continuous training. Every driver must complete the training within a period set out by management.